MTS E-Store JTRS

MTS E-Store JTRS

Student Apple Device Programme & E-Store

At GEMS Metropole, we are committed to delivering a high-quality, technology-integrated education. As part of our Student Apple Device Policy, Apple products are the required standard for all students from Year 2 to Year 13 to ensure seamless connectivity with our digital learning platforms.

E-Safety Package Requirement

In line with our Parent-School Contract and BYOD Policy, all students in Years 2-11 must have the E-Safety Package installed on their device.

This package is only compatible with Apple devices and is required to access the school Wi-Fi and online resources.

Device Requirements by Year Group

How to Purchase a Device

We strongly recommend using our trusted supplier, JTRS - an official Apple Education Partner. Devices are available from just AED 1,200 via our MTS E-Store.

Benefits of ordering through JTRS:

• Devices pre-approved and recommended by MTS
• Streamlined online purchasing – no need to visit school
• Free home delivery with courier tracking
• Pre-installed E-Safety Package
• Apple-authorised service centre
• Flexible payment options
• Excellent customer service via WhatsApp, phone, and email

Click here to visit the MTS E-Store

Already Have a Device?

Minimum Requirements:

If your device meets the criteria:

1. Complete the Existing Device Handover Form
2. Book an appointment for E-Safety configuration
3. Follow all pre-checks listed on the form
4. Bring your device and form/receipt to your scheduled appointment
5. Your device will be restored to factory settings and returned within 48–72 hours

Transferring E-Safety to a New Device

If your child already had E-Safety on a previous iPad:

1. Complete the Transfer MDM Form
2. Book your configuration appointment
3. Complete all steps and pre-checks
4. Bring your new device to school on the booked date
5. Device will be restored and returned in 48–72 hours

Need Help?

Contact JTRS Customer Support:
WhatsApp/Phone: 04 338 0990
Email: [email protected]